FAQ's
Word On The Street About Goldnskin
What is inside Goldnskin products?
Does Goldnskin use Hydroquinone Steroid Or Mercury?
NO, NEVER DID, NEVER WILL.
Are Goldnskin products tested on animals?
Animal testing is an important subject to us and we are glad it is important to you too! we do not test our products or ingredients on animals at any stage in product development. Additionally, we work closely with suppliers and manufacturers to ensure they have the same values and principles as we do in regards to being 100% free of animal testing.
Do you use parabens or sulfates in Goldnskin products?
This is a Non toxic skincare brand so what's inside of it matters to us.
NO parabens, sulfates, mineral oil, formaldehyde releasers, MCI/MI and synthetic dyes. Our focus is on using organic and natural ingredients in our formulations without the use of harmful parabens or questionable ingredients.
Can I talk to someone regarding the best products for my individual skin problems?
Yes! Our team of trained customer curators can schedule a one-on-one meeting to allow you discuss your unique skincare needs and determine an ideal routine to help you achieve your individual results.We are available Monday through Friday from 9 a.m. – 5 p.m. EST. You can call 6154246403 or email info@goldnskin.com
Can I place an order to be shipped outside the USA?
Goldnskin ships worldwide. If you're having issues / questions with shipping, feel free to reach out directly to us.
Do you offer free shipping?
Goldnskin is proud to offer free standard shipping for our customers within the USA with every purchase above $150 USD. The subtotal (before taxes) for the cart must be at least $150 to qualify for free shipping. For orders below $150, a flat rate of $9.95 will be applied for standard shipping. We ship to mailing addresses in the United States only at this time.
After placing an order can I change my shipping address?
If you have not received a shipping confirmation you may be able to change your shipping address. Please contact info@goldnskin.com to see if your order is still eligible to change - we will assist you with the change if it is.
Who should I contact if my shipment has not arrived on time?
Check your Goldnskin shipping confirmation email for your tracking number and contact the third party mail shipping carrier.