Shipping policy

FREE SHIPPING & RETURN SHIPPING ON US

We are proud to offer free STANDARD / PRIORITY shipping for our US customers with every purchase $100 or more.

The subtotal (after discounts & before taxes) for the cart must be at least $100.00 in order to qualify for free shipping.

For orders below $100, a flat rate of $9.45 will be applied for standard shipping.

 

SHIPMENT CONFIRMATION AND ORDER TRACKING

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

WE HAVE A 3 DAYS PROCESSING TIME BEFORE ORDER SHIPS. It may ship earlier but no later than that.

We do not ship weekends. 

We offer expedited shipping for a flat rate of $39.

 Processing time is generally 3 business days, shipping speeds do not include processing time.

 

ESTIMATED TRANSIT TIMES FOR EACH SHIPPING OPTION (DOES NOT INCLUDE PROCESSING TIME):

 

Standard Shipping: transit time normally 7-10 business days 

 

Expedited Shipping: transit time guaranteed 2-3 business days

 

STOLEN AND LOST PACKAGE

GOLDNSKIN LLC IS NOT RESPONSIBLE FOR PACKAGES DELIVERED TO THE CORRECT ADDRESS ON FILE. OR FOR  STOLEN PACKAGES. IT IS YOUR RESPONSIBILITY TO MAKE SURE ADDRESS ON FILE IS CORRECT AND LOCATION FOR DELIVERY IS SAFE. IF YOUR ORDER IS DELIVERED TO WRONG ADDRESS THE RESPECTIVE FULFILLMENT THIRD-PARTIES, SUCH AS USPS, MUST BE CONTACTED FOR FURTHER RESOLUTION.

You can file a claim directly with the usps.

 

GOLDNSKIN IS NOT LIABLE FOR ORDERS DELIVERED TO THE WRONG ADDRESS. ONCE IT HAS BEEN DELIVERED WE CAN NOT RETRIEVE IT OR ISSUE A REFUND FOR IT.

RETURN SHIPPING

IF we made a mistake while shipping your order, or your order needs to be returned for no fault of yours we will send you a free return shipping label to cover the cost of return shipping. Aside of this, customer is responsible for cost of return. see shipping policy.
To return your product, you should mail your product to: Goldnskin llc, 1473 Bridgecross Pkwy, Hermitage TN 37076, United States
 Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are return shipping an item over $75, without our return shipping label you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

DAMAGES

We know that happens some times so we are here for you ! It is important to us to your order arrives in good condition, so If you received your order damaged, please document properly and make sure to contact us within 48 hours of the delivery so we can ship out another or you will need to contact the shipment carrier directly to file a claim.

Please save all packaging materials and damaged goods before contacting us or filing a claim.

INTERNATIONAL SHIPMENTS

Once your order leaves our hands through the carriers of your choice Goldnskin llc is NOT  liable for delivery issues, whether it be delayed or missing mails. 

Customer assumes full responsibility once package leaves through the carrier selected. 

Customer is responsible for custom charges and tariffs where applicable.

Customs, Duties and Taxes

GOLDNSKIN LLC) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 International shipping rates will be calculated based on your shipping address, and weight of the order but the amount  exclude all taxes and import fees! We are not responsible for customs fees and tariffs.